DFG Insurance Solutions: Client Reviews

Our family has worked with The White Agency for several years because we trust them completely. Their team is responsive, helpful and truly cares about our needs and how to customize the insurance to fit those needs. We will always be grateful for their guidance and support.

So friendly and wonderful to work with! Would recommend anyone to this awesome agency!

White Agency agents are always friendly and provide excellent service!

I've been using The White Agency for my insurance needs for over 5 years. Their staff is friendly and accommodating and does a great job of finding my family the best rates for home and auto insurance. Most recently, I interacted with Janet who went above and beyond to help me make the best choice for insurance for our family's new home. I would recommend The White Agency to anyone without hesitation.

Awesome experience working with Janet!! Helpful, knowledgeable, friendly and efficient. I appreciate her hard work in obtaining a Home Owners Insurance Policy!

We have had the pleasure of dealing with Bill Licata and he is so personable and knowledgeable and has always returned our calls promptly with answers to our questions.

The White Agency has provided exceptional service for my commercial automotive insurance needs. They respond quickly and help educate me so I make wise decisions. I choose The White Agency because Cindy, Janet and the Team exceed my expectations.

Cindy was a great! She was able to find us a great deal on auto insurance. We also hold our home and flood insurance through Cindy. She was extremely helpful when we moved to FLA a year ago. FLA insurance is much different than MN insurance.

We have had our homeowners insurance through the White Agency for over two decades on two different homes. Cindy Bravo-White and her staff have always been quick to respond to any requests we have sent and they are always great to work with. We just got news that our carrier is pulling out of the state - not from the carrier but from Cindy who let us know she is already working on a solution for us. We appreciate that level of service.

They have been my insurance company on both my homes for over 20 years. Let me tell you when it comes to Clarity helpfulness and intelligence they are the only ones to use. They never spin you in circles and they take the time to explain everything even if they have to do it over and over again. I tend to forget things as I have too much going on and they are always so kind about reminding me or sending documentation or explaining things. They respond immediately. In today's world so many companies take days to respond and they are always and I mean always respond immediately. Over the last 20 years they have made me feel like I am their only client. There are many insurance companies pulling out of Florida and many insurance companies that will play with the prices and confuse you and they do not. They have been steadfast, helpful, intelligence and always and I mean always with a happy disposition. Come to think of it I have been in my home almost 30 years so they have been my insurance company for a very very long time. I hear from my friends all the problems they have with their insurance companies and I have never and I mean never had a problem. They have always been so very helpful to me time and time again. I know this review is getting long and I apologize. I think when you find someone that good you really want to let others know. I think the difference is that they really love what they do and to them it's not just a job. I invite you to message me if you have any questions about them.

Very helpful, transparent and effective!! Best insurance experience!!

I highly recommend the White Agency, Inc. to help you with your insurance portfolio and questions. I have worked with the Agency on a number of my insurance needs and have consistenly found them professional and willing to assist me in finding the best solution for me. They always contact me in a friendly and timely manner when I have a question. They are also proactive in contacting me if they have new information that I need to know.

The Customer Service Representative always responded to calls and emails with exact and quick answers. He was able to find the right policy for my needs. He has great customer service skills and the product he offered was perfect for me.

Efficient, courteous, competitive and full of valuable insight and info about the ever changing Florida insurance market. We have made numerous referrals to friends and colleagues to use the White Agency and everyone of them has been delighted with the service.

I’ve gone to the White Agency for my insurance for several years now. I’ve always found the staff to be friendly, knowledgeable, and responsive to my needs. I appreciate having these great people offering great services in my neighborhood.

Over the years with increased easy access to the internet and Apps popping up everywhere I got into the habit of doing things myself when it came to finding travel, getting a mortgage or getting insurance. But when I found myself struggling with sky high rates for car insurance with the addition of my teenage kids a few years ago I grew exasperated at the monthly costs and even when I “shopped around” the quotes were even higher. I finally decided to relent and let the “experts” do their job and contacted an insurance agency directly and OMG! am I ever thankful I did! The white agency in Waterford Lakes has come highly recommended for years, through my neighbors, through my church, through social media and I don’t know why I didn’t turn to them sooner! When I finally did, not only was I met with a quick, professional and kind response but they (Janet) were able to find the best quote for me and I was able to SAVE money, and not just a few dollars, like almost a couple of hundred! That changed everything for me and my budget and I could not be anymore happier and truly grateful! I’m so happy with their business and am looking forward to this connection for years to come - they’ve got my trust!

It is always a pleasure to do business with The White Agency. The business of insurance is often complex and frustrating, having a knowledgeable agent to work with the customer and make the complex completely understandable is priceless. I recommend the White Agency for all your insurance needs.

We have had a relationship with Cindy for 15 years. It is always a pleasure working with her. She really cares about her clients and will go above and beyond to make sure that all the "t's" are crossed and the "i's" are dotted. Truly a blessing.

After calling 5 to 7 insurance agencies, Cindy at The White Agency, was able to help me with my insurance policy needs!!! Thanks!!

Janet Bellacera has been excellent to work with. Responsive and most helpful during these trying times of changing insurance companies! Thanks again Janet.

Takes a personal interest, responsive, efficient. One less thing I have to worry about WRT real estate. A "friend in the business"!

Cynthia has been professional, responsive and proactive to ensure we have the best coverage for the best value.

Your agency has always been professional and taking the extra steps to help your clients. Thank you

extremely knowledgeable and professional dealing with Florida residential insurance. Billy Licata is the best

Amazing staff. Quick response time. Goes above and beyond always for their clients!

As others have mentioned, Cindy is the best! We’ve worked with them since 2010 and she is always great.

As a long-time customer, I wholeheartedly give The White Agency in Downtown Avalon Park a glowing 5-star review. They've been my unwavering support through life's pivotal moments, from cars to my home. Their status as an Independent Agency ensures top-notch reliability by selecting the most financially secure and reputable insurance carriers. What truly sets them apart is their exceptional customer service – it's not just about policies, but a genuine commitment to making my experience secure and outstanding. Trustworthy, reliable, and deserving of every star.

staff is very helpful and courteous.

The White Agency provides great service. It answers questions quickly and works hard to understand its clients' needs and find them the best rates.

Quick response time to inquiries and thorough answers. Very professional and polite staff. Highly recommend.

Always a pleasure to work with the white agency. Reliable and pleasant staff. Knowledgable and friendly.

Janet B is professional and super helpful

Very professional. Saved me $$ on my homeowners. Thanks!

The best insurance company they are so kind and professional.

Extremely responsive and professional. Highly recommended!

Great customer service, very responsive!

The White Agency has always assisted me with my insurance needs for the past 27 years. They are thorough and always offer the best value to protect me and my family against the unexpected. Thank you Billy for your expertise. April

Billy at the White Agency has been my agent for several years now for two vehicles and six properties. I always know I can go directly to him with any questions, or concerns. He's always been professional, helpful and a pleasure to work with.

Billy from The White Agency has always been extremely helpful and Cynthia is always kind and thoughtful about her customer outreach. Thank you guys for your help with my car insurance!

We have worked for several years with The White Agency and have had excellent outcomes with the insurances we have found with their help. They have helped us navigate the confusing landscape of companies and levels of insurance. In particular, we are in Florida, which has seen quite a turnover in both home And auto insurance providers. With clear communication, in your preferred method, (we prefer digital email) We are confident in our coverage and cost of coverage. Thank you, Billy and others

I have been with The White Agency for approximately 10 years. The office staff is always able to answer any questions or concerns that I have had. I am very satisfied with the care I have received.

Absolutely professional & knowledgeable. Not to mention personable! Great team.

I have been with the White Agency for years, and I dare not leave. Whenever I call I never have to introduce myself all over again because they know me. Billy Licata has come to my rescue and he answers my questions and make sure I have everything that I need. This is a great team, you can't go wrong with the White Agency.

Great place to Insurance Coverage. Cynthia Bravo-White has been Amazing to work with for my personal insurance coverage. She’s a Great Asset to the Company.

The White Agency is an amazing insurance agent group! The staff is knowledgeable, caring, and professional. Highly recommended!!!

Excellent, professional service. They strive to get the lowest insurance rates possible

This Agency are Terrific, Extremely Helpful and Friendly. Easy to Deal with. Very Happy with their Service.

They have been very helpful and always find the best value at a fair price .

Being 300 miles away from our condo it is great to have Janet to rely on when the weather gets bad. She is an asset to the agency!

They are the best. They help me to choose the best options for our insurance.

I had no direct experience this past year beyond the excellent personal services provided in response to any inquiry. In past years (I have been a customer for over 15 years) this organization always has been perfect in helping, in changing insurance, collecting insurance payments, etc.

The White Agency is responsive to my requests, answers my queries, and provides guidance on choices. I have condo insurance through them.

The team at the White Agency have helped us navigate all our insurance needs. We moved all our vehicles over and they were able to cut our bill in half. Great people to work with!

When we unexpectedly got dropped by our home insurance carriers we found this agency. We had a very good experience and found a policy to meet our needs and save us money! We look forward to continuing as clients

We had a property with circumstances that made it dufficult to insure. Cindy went above and to get us coverage in a timely basis and at reasonable costs. Highly recommend.

Very friendly and helpful. I was able to find an affordable policy that fit my needs.

Great service. Answered my many questions. Was patient and explained all the details. Very professional.

Cynthia and her team helped me navigate the central florida insurance market. They were very helpful throughout the process and kept it moving.

Janet is amazing to work with! Her responses are quick and thorough. I highly recommend working with her and the agency.

Insurance is one of those things that you want never to have to use but if and when the day comes that you need the help of a knowledgeable insurance agents it's good to know there someone on the other end of the phone line who will answer the call and take care of your problem. So far my needs have been few but when I have a question or need an explanation I have always been able to rely on the White Agency for a quick and satisfactory response.

We have worked with the White Agency for many years and we have always been satisfied with the service provided to my family.

Janet has been excellent to work with for our homeowners policy.

Cindy and the team at the White Agency provided amazing service and great advice which ended up saving me thousands of dollars.

We have been dealing with the White agency for over 21 years. The office staff are always professional, helpful and friendly. I will not go to any other company for our insurance needs. Thank you for all you do and we appreciate it.

Extremely happy with the results ! I was trying to find a new car insurance, especially a low rate ! Cynthia offer me the exact same coverage as almost half the rate I was paying. She contacted me , gave me the information and now I have what I needed. Thank you !!

We have been very happy with the service at The White Agency, Inc. Janet and Billy have been excellent when answering any questions. Their information has always been clear, succinct and timely. We look forward to working with them for years to come! Thank you Janet, Billy and the entire White Agency, Inc..

The White Agency always provides amazing service and great advice. Great communication and fast quotes which has always ended up saving me money!!! Highly recommend!!!

Excellent customer service! Our family has been using The White agency for several years and they are very organized and always looking for ways to save us money. Very impressed and would highly recommend.

I have been a client for over 10+ years and have always received the most professional and responsive service. I don't live in the area any longer but continue to use them. Great agency.

I have been working with Janet and staff at The White Agency for many years, very happy with the service I have received. Anytime I call with questions I get a quick response and advise. They work with you to ensure you have the right coverage at a fair price. Thank you for all you do!!

We had an excellent experience working with Janet Bellacera and Cyndi Bravo-White to secure auto insurance. From the very beginning, they were incredibly efficient, knowledgeable, and attentive to our needs. Within a short period of time, Janet was able to present us with several competitive options and took the time to walk us through the details of each policy, making sure we fully understood what we were getting. The policy we ultimately selected offered comprehensive coverage at a very reasonable rate. It included liability, collision, comprehensive, uninsured/underinsured motorist coverage, and roadside assistance, which were all important to us. Janet and Cyndi made sure we were not only well-covered, but also not overpaying for anything we didn’t need. What really stood out was Janet and Cyndi ability to balance cost-effectiveness with solid coverage, ensuring that we had peace of mind on the road. The entire process was seamless and stress-free, thanks to Janet and Cyndi for the clear communication and prompt follow-ups. I highly recommend Janet and Cyndi to anyone looking for personalized, professional, and effective service when it comes to auto insurance. We couldn’t be happier with the results and the level of care we received. Sincerely, Cedrick

I first went to The White Agency when I got an insurance bill, that was more than double what I had paid the previous year for no reason. They immediately looked for new options for me and were able to find me great insurance for both our home and cars that was less than what we had been paying previously while still maintaining great coverage. 10 years later, we are still using them and they continue to watch out for us and make sure that we have great coverage at the best price.

Saved 33% on auto insurance 👍🏼

The White Agency is very prompt and courteous in time of need. I highly recommend them!

I just want to thank the White agency for doing a great job in getting me homeowners and auto policies under one company at a lower rate. They are a wonderful company to work with, and I truly appreciate the way they help you in saving money.

This team is amazing!

The Withe Agency truly cares about their clients and the community. They take the time to listen, offer honest advice, and deliver exceptional service every time. We couldn’t ask for a better insurance partner!

When we relocated to the area from the Northeast three years ago, Janet and the White Agency were recommended by a family member. We have always found the guidance and service to be professional and in our best interests. Janet always responds quickly to any inquiry and has always been willing to check all her resources to ensure we are getting the right coverage at the best possible cost.