DFG Insurance Solutions: Client Reviews
What Our Clients Are Saying
Keith D.
It is always a pleasure to do business with The White Agency. The business of insurance is often complex and frustrating, having a knowledgeable agent to work with the customer and make the complex completely understandable is priceless. I recommend the White Agency for all your insurance needs.
P G.
They have been my insurance company on both my homes for over 20 years. Let me tell you when it comes to Clarity helpfulness and intelligence they are the only ones to use. They never spin you in circles and they take the time to explain everything even if they have to do it over and over again. I tend to forget things as I have too much going on and they are always so kind about reminding me or sending documentation or explaining things. They respond immediately. In today's world so many companies take days to respond and they are always and I mean always respond immediately. Over the last 20 years they have made me feel like I am their only client. There are many insurance companies pulling out of Florida and many insurance companies that will play with the prices and confuse you and they do not. They have been steadfast, helpful, intelligence and always and I mean always with a happy disposition. Come to think of it I have been in my home almost 30 years so they have been my insurance company for a very very long time. I hear from my friends all the problems they have with their insurance companies and I have never and I mean never had a problem. They have always been so very helpful to me time and time again. I know this review is getting long and I apologize. I think when you find someone that good you really want to let others know. I think the difference is that they really love what they do and to them it's not just a job. I invite you to message me if you have any questions about them.
Kayla M.
I've been using The White Agency for my insurance needs for over 5 years. Their staff is friendly and accommodating and does a great job of finding my family the best rates for home and auto insurance. Most recently, I interacted with Janet who went above and beyond to help me make the best choice for insurance for our family's new home. I would recommend The White Agency to anyone without hesitation.
Connie R.
I highly recommend the White Agency, Inc. to help you with your insurance portfolio and questions. I have worked with the Agency on a number of my insurance needs and have consistenly found them professional and willing to assist me in finding the best solution for me. They always contact me in a friendly and timely manner when I have a question. They are also proactive in contacting me if they have new information that I need to know.
David P.
We have had our homeowners insurance through the White Agency for over two decades on two different homes. Cindy Bravo-White and her staff have always been quick to respond to any requests we have sent and they are always great to work with. We just got news that our carrier is pulling out of the state - not from the carrier but from Cindy who let us know she is already working on a solution for us. We appreciate that level of service.
Elizabeth S.
Over the years with increased easy access to the internet and Apps popping up everywhere I got into the habit of doing things myself when it came to finding travel, getting a mortgage or getting insurance. But when I found myself struggling with sky high rates for car insurance with the addition of my teenage kids a few years ago I grew exasperated at the monthly costs and even when I “shopped around” the quotes were even higher. I finally decided to relent and let the “experts” do their job and contacted an insurance agency directly and OMG! am I ever thankful I did! The white agency in Waterford Lakes has come highly recommended for years, through my neighbors, through my church, through social media and I don’t know why I didn’t turn to them sooner! When I finally did, not only was I met with a quick, professional and kind response but they (Janet) were able to find the best quote for me and I was able to SAVE money, and not just a few dollars, like almost a couple of hundred! That changed everything for me and my budget and I could not be anymore happier and truly grateful! I’m so happy with their business and am looking forward to this connection for years to come - they’ve got my trust!
Jason T.
As a long-time customer, I wholeheartedly give The White Agency in Downtown Avalon Park a glowing 5-star review. They've been my unwavering support through life's pivotal moments, from cars to my home. Their status as an Independent Agency ensures top-notch reliability by selecting the most financially secure and reputable insurance carriers. What truly sets them apart is their exceptional customer service – it's not just about policies, but a genuine commitment to making my experience secure and outstanding. Trustworthy, reliable, and deserving of every star.
Erik B.
We have worked for several years with The White Agency and have had excellent outcomes with the insurances we have found with their help. They have helped us navigate the confusing landscape of companies and levels of insurance. In particular, we are in Florida, which has seen quite a turnover in both home And auto insurance providers. With clear communication, in your preferred method, (we prefer digital email) We are confident in our coverage and cost of coverage. Thank you, Billy and others
Linda R.
I have been with the White Agency for years, and I dare not leave. Whenever I call I never have to introduce myself all over again because they know me. Billy Licata has come to my rescue and he answers my questions and make sure I have everything that I need. This is a great team, you can't go wrong with the White Agency.
Potkas7
Insurance is one of those things that you want never to have to use but if and when the day comes that you need the help of a knowledgeable insurance agents it's good to know there someone on the other end of the phone line who will answer the call and take care of your problem. So far my needs have been few but when I have a question or need an explanation I have always been able to rely on the White Agency for a quick and satisfactory response.
Terry P.
We have been very happy with the service at The White Agency, Inc. Janet and Billy have been excellent when answering any questions. Their information has always been clear, succinct and timely. We look forward to working with them for years to come! Thank you Janet, Billy and the entire White Agency, Inc..
Cedrick T.
We had an excellent experience working with Janet Bellacera and Cyndi Bravo-White to secure auto insurance. From the very beginning, they were incredibly efficient, knowledgeable, and attentive to our needs. Within a short period of time, Janet was able to present us with several competitive options and took the time to walk us through the details of each policy, making sure we fully understood what we were getting.
The policy we ultimately selected offered comprehensive coverage at a very reasonable rate. It included liability, collision, comprehensive, uninsured/underinsured motorist coverage, and roadside assistance, which were all important to us. Janet and Cyndi made sure we were not only well-covered, but also not overpaying for anything we didn’t need.
What really stood out was Janet and Cyndi ability to balance cost-effectiveness with solid coverage, ensuring that we had peace of mind on the road. The entire process was seamless and stress-free, thanks to Janet and Cyndi for the clear communication and prompt follow-ups.
I highly recommend Janet and Cyndi to anyone looking for personalized, professional, and effective service when it comes to auto insurance. We couldn’t be happier with the results and the level of care we received.
Sincerely,
Cedrick
Vicki I.
I first went to The White Agency when I got an insurance bill, that was more than double what I had paid the previous year for no reason. They immediately looked for new options for me and were able to find me great insurance for both our home and cars that was less than what we had been paying previously while still maintaining great coverage. 10 years later, we are still using them and they continue to watch out for us and make sure that we have great coverage at the best price.
Arthur M.
When we relocated to the area from the Northeast three years ago, Janet and the White Agency were recommended by a family member. We have always found the guidance and service to be professional and in our best interests. Janet always responds quickly to any inquiry and has always been willing to check all her resources to ensure we are getting the right coverage at the best possible cost.
Debra H.
The team at The White Agency are phenomenal. We've been using them for years for our personal insurance needs and now that I've started a business, we have expanded our relationship further.
We're always thrilled with the level of customer service and the knowledge of the team. Highly recommend!
Monica T.
EXCELLENT INSURANCE AGENCY!!!!!!!!!!!!!
Really helped me out when my former insurance agency went out of business. They left me clueless for renewals.
Had 3 home insurance policies including my mom's house. They were able to renew with the same insurance carriers for 2 of houses.
Then went and helped me find what I steps that I needed to do to rewrite the 3rd policy with a different insurance carrier.
Wonderful customer service and personalized in their office which is conveniently located in Avalon Park.
Will never change insurance agency after my wonderful experience with White Agency Inc.
Giancarlo S.
White Agency Insurance has been exceptional in every way! Their team is professional, diligent, and always willing to go the extra mile to help. Special thanks to Janet Bellacera, an excellent professional who made the entire process smooth and stress-free. She is knowledgeable, attentive, and truly cares about her clients. I’ve moved all my policies to this brokerage firm, and they continue to provide outstanding service. Highly recommended!
Victor C.
At 70 years old, I've worked with many insurance agencies to ensure my family is always protected at the best price for the services we need. We decided to go with the White Agency after a horrible experience with an agent following a storm several years ago. We lost confidence in that agent and began looking for another. As a neighbor, I asked Mrs. White for insurance advice and chose the White Agency for our auto, home, flood, and umbrella policies. Getting insurance for anything in Florida is overly complicated, and the White Agency is always looking for the best policies for our family. They are not always the lowest price, but they're what is needed for our family based on the insurance company's reputation and service. It's not unusual for them to update me on upcoming trends or changes in the law. I highly recommend the White Agency for all of your insurance needs.
Jen S.
After having a very toxic agent for my homeowners insurance, I sought out a new agent to get me away from this other terrible agent. However I wanted to keep the policy I had because I really liked the terms of my renewing policy. But I needed an agent who could write a policy with this company to keep it. They referred to me The White Agency as a licensed agent who was able to work with them for me to keep my current coverage, but get a different representing agent...and boy am I glad that called them! I have had nothing but a fantastic experience with Janet and this agency! They worked magic at the midnight hour and took me away from the agony of my former agent. I am super happy with their treatment of me, my policy change over and quite impressed that they worked so quick and efficiently, even though it was Thanksgiving week! I would highly recommend anyone to go in and check them out for insurance needs!
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